Real Estate FAQs

We offer real estate interior/exterior photography, videography, aerial/drone media, 3D tours, floor plans, virtual staging, commercial marketing, and more. Bundles are available to save you time and money. 

You can book anytime at order.dubuquedrone.com or directly through our mobile app. Just choose your packages and services, select a time, and we’ll handle the rest!

Most photo and video packages are delivered the following morning or within 24-48 hours for more complex projects. Floor plans and Zillow 3D tours are typically same-day or next-day at some point. Our other projects may take more time to develope.

Yes! We offer Zillow 3D tours, which increase your listing’s visibility on the Zillow map and can be linked directly to your MLS listing. Floor plans can be included as well. Also, our 3D tours can be included unbranded into the MLS.

Absolutely! We offer twilight edits — perfect for capturing that luxury look. Just simply select that option during booking.

We serve Dubuque and the surrounding tri-state area. If your property is outside that zone, contact us — we’re happy to travel when needed. 

No problem! You can reschedule or cancel from your client dashboard or by contacting us directly. We just ask for as much notice as possible to free up the slot. Please note, if we are enroute and/or arrive and the listing is not ready for the appointment, we do charge a $39.99 fee. There is no fee to reschedule on the day of for weather or other reasons that are out of anyone's control.

We provide a full prep checklist (also on our Home Tip Tuesday social media series). Key tips: declutter, clean, turn on lights, hide cords, open blinds, and remove pets/people. Clean homes = better photos = faster sales! 

Nope! As long as we have access (lockbox, code, etc.), we can shoot the property without you. We always handle homes with respect and care. We just ask that the listing is staged ready to go as if you were there. We will shut the lights off and lock up for you. Additionally, you will receive arrival and departure notifications from us.

No. For safety, efficiency, and to ensure the highest quality results, we require that all homeowners, occupants, and pets be completely out of the home during the shoot. We treat each session like a showing or open house — the space must be fully vacant while we are on site. You will receive an appointment email showing the approximate time it will take for us at the listing, and that can be shared with interested parties if desired.

Absolutely — all of our drone operations are conducted by FAA certificated pilots. We ensure safety and compliance with all applicable regulations under 14 CFR §107. Additionally, we pride ourselves of safety and or record due to our continuing education, safety programs, and industry involvement.